Refund Policy

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Last updated: August 2025

At ALASEEL USA, we strive to ensure our customers are satisfied with every purchase.

refund eligibility

Refunds are issued if:

Not Eligible for Refund:

Once your return is received and inspected, we will process your refund within 2 business days.
Refunds will be issued to the original payment method (credit card, PayPal, etc.)

Refunds typically take 10–15 business days to appear in your account, depending on your payment provider.
If you haven’t received your refund within this timeframe:
Check with your bank or credit card provider for pending transactions.
Contact us at support@alaseelusa.com for assistance.

Note: Original shipping fees are refunded only if the return is due to our mistake.

📧 For refund questions, email support@alaseelusa.com.