Cancellation Policy

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Last updated: August 2025

We understand that plans can change and are happy to help with order cancellations.

cancellation timeframe

Refunds are issued if:

  • Orders may be canceled within 24 hours of purchase for a full refund.
  • After 24 hours, your order may already be processing or shipped, and cancellation may no longer be possible.

If Your Order Has Shipped:

  • Once shipped, the order cannot be canceled.
  • You may still request a return after delivery in accordance with our Return Policy.

how to cancel your order

  • Email us at support@alaseelusa.com or call UAE: +971 54-266-6999, USA: +1 (814) 458-5020 within the 24-hour cancellation window.
  • Provide your order number and request for cancellation.

📧 Questions about your order? Contact us at support@alaseelusa.com.

 
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Support@alaseelusa.com

UAE: +971 54-266-6999

USA: +1 (814) 458-5020

Mon - Fri: 9 AM-5 PM ET

Returns address
2501 Avenue J Suite 132, Arlington, TX 76006, United States
Thanks for contacting us. We'll get back to you as soon as possible.

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